Our experience with Holland Pools has been wonderful. Kim Nicholson was a great salesperson. She was extremely knowledgeable, in regards to the design and materials. She listened to all our needs and wants. She answered all our questions and made excellent recommendations. Our construction permit was approved within a week. We discussed the time line of construction with her and the schedule was exactly as planned.
Tyler Baumgartner (Project Manager) was outstanding, he kept us informed of every phase of construction. Sub-contractors were scheduled by the PM and everyone were fantastic and respectful of our property. Project Manager (Tyler) was sure that the completion of every step was done correctly and passed inspections for the first time, Danielle from Warranty and Service Dept has been incredible and any little issue has been resolved.
From the first meeting and all way to the finishing of the pool, every phase of the work was very smooth. They always showed a high professional attitude and we highly recommend HOLLAND POOLS.
Alfredo and Wanda Cartagena
We would like to give our highest recommendation to Holland Pools for the "first class" handling of the design and construction of our new backyard pool, during the month of May 2010. The entire process from dig to swim took 27 working days and I do mean working. Not a day passed that we didn't see activity of some sort or another in our yard. Everyong we dealt with was extremely professional. Our construction manager, Chris Sapp, kept in constant contact with us so we always knew what to expect in the next few days. The screen enclosure was even put up on a Saturday. Since this was our second time building a pool, we had something to compare with and the comparisons were not even close.
- 27 days compared to 3 1/2 months
- Professional, polite, considerate workers
- A neat clean workspace compared to a huge mound of dirt left in our backyard 3 1/2 months
Our pool is perfect, exactly as designed, which I might add was designed right before our eyes on a laptop in a couple hours during the salesman's first visit to our home. We are extremely happy with it and we were also given an excellent pool school presentation leaving no unanswered questions. We will highly recommend our entire experience to anyone considering a pool in their home.
Rudy and Nancy Koporc
I just want to say that your company rocks. I can't believe the progress in 1 week. Mike (GC) is awesome, and everyone that I have had the pleasure to meet on my lunch hour is great. In 1 week we already have the tile and plumbing in. I attached pictures. I have no doubt that we made the right choice when we selected Holland Pools to install our pool.
I would like to commend you on the quality and the value of the pool you recently constructed for my wife and I. Your whole team was a pleasure to work with. Our superintendent was consistently in communication with us, and there was very little down time between phases of construction. The pool is outstanding, and the extra features were reasonably priced, as compared to several other local pool companies. Based on my experience, I would highly recommend Holland Pools to anyone who is considering a pool.
David M. McDermott
I would like to take these few moments to thank you for and express how pleased we are with our new pool. From the very first day when the salesman came with to our home with the full presentation i knew Holland was the right choice. We made the deal over a video chat and the construction was done while i've been deployed to Iraq. The whole time i was kept up to date by the foreman and he was quick to answer any and all questions that we had, he was extremely helpful and his attention to detail ensured we got a beautiful finished product. The whole experience was painless and even from 10,000 miles away i have had no worries because Holland has kept to their word every step of the way. Again thank you.
We wanted to write to you and express our thanks for making our pool purchase and construction such an easy and rewarding experience. Our salesman Mark Shaughnessy was knowledgeable in pool design and helped us design the pool we wanted on our budget. He felt more like a family friend than our sales person. We would recommend him highly. Our construction crew was headed up by Mike Hart and he was visible on site and was a big reason that our pool was finished in exactly 4 weeks to the day. Mike and the rest of Holland's staff were always very easy to reach if we had questions and supported us thru the whole process. We would recommend Holland Pools to all of our friends and neighbors. Thank you for building such a quality product at a reasonable price.
Jerry and Ruth Welsh
Thank you Holland Pools for building the pool we looked over a year for. We had limitations in our yard and your company did not bat an eye nor did you hike up the price because of our obstacles. Everyone we dealt with was professional, helpful, and understanding. We went through several companies before we called Holland and our biggest regret was not calling your company first. While everyone that came to our home was wonderful we really want to thank Mike Bitner for going above and beyond to make our pool building experience better than we could have ever dreamed it would be. Mike you became part of our family during the short time it took to build our pool but we know it is a friendship that will last a life time. Thank you so much to you and Holland Pools for everything you did to give us the pool that we wanted. We are recommending your company to everyone we know!
Michelle and Carlos Navarro
My thanks for the great service your company has provided. Every one of your people who we have ever talked to is very friendly and accommodating. Cyndi and I have already referred you to others.
We wanted to thank everyone at Holland Pools for the outstanding service we received during the construction of our pool. We were amazed at how quickly the whole process went! Tom, Vince, Jenn and everyone else we dealt with during the project were very professional, from start to finish it was a pleasure. Thank you so much for helping us make our backyard dream come true!! We highly recommend Holland Pools to anyone thinking about building a pool, they are true to their motto "Honesty and Excellence in Service.
Kathy and Landis Delp
Hi Pete - just a quick note to let you know that I LOVE THE GROTTO GUYS!!!!! They are doing a fantastic job and so creative and I am so excited about it. You are definitely going to want to take pictures for your portfolio when they are done...it is going to be awesome! They are actually re-creating the picture in your CAD rendering instead of the photo I signed off on...thank you! Thank you! Thank you! Also, I have to tell you that Chris is doing a fantastic job. I was worried at first when I met him because he looks like he is 18 years old...but he is all business and so professional, and has put my mind at ease with every step of the way. I truly appreciate all the inspections by the County (which I know is a hassle for him) but just confirms for me that the job is being done right and to code. As a single woman, having been ripped off by sub-contractors in the past, it was a scary endeavor to take on this project, but you and Chris have been terrific and I feel totally comfortable with my decision to go with Holland Pools. can't wait to jump into the pool for the first time. :)
We wanted to write to thank Tom S. for helping to make our experience with Holland Pools a wonderful one. Tom came out to our house a number of times during the design phase and really took the time to go over all of our options and design choices. The process can be overwhelming with all the decisions you have to make but Tom was great and so patient with us, we really appreciated everything he did in helping us "build our dream pool." We love it!
The Anirina Family
We made our decision to use Holland Pools based on Mark our sales representative and how much he was willing to go over & beyond what we felt his normal job duties were in order to make sure that we were getting what we wanted. Mark advised us that we should feel confident in our pool builder and he helped us to do just that. We would highly recommend Holland Pools to our friends and neighbors by the way we were treated.
Robert and Rachel Taub
We want to express how pleased we are with our new Holland pool. This has been a pleasant and stress free experience from start to finish. Beginning with our salesperson, Ginny Stanley, she was very professional and helped us design a pool to fit our family's needs. She was very honest and up front and we didn't feel like we were dealing with a used car salesman like some of the other pool companies made us feel. She is the reason we chose Holland Pools.
Don, Cyndi and Jordyn Bailey
My wife and I recently had a pool installed by Holland Pools. The experience was a very pleasant one. Chip Rapp did the initial estimate and design work. He also handled the follow up work leading up to installation. We had a very difficult time getting our permits from Seminole County. Chip spent 8 weeks overcoming a great deal of hurdles to get our permits approved and did a great job. Brett Holland was the project manager and from the day they broke ground until the final inspection, he did an excellent job. We'd heard horror stories from our neighbors about their experiences with other pool builders. We had prepared ourselves for a minimum of 12 weeks that we'd have to deal with pool installation. This was not the case with Holland Pools. Everything was scheduled in such a way that there was never more than two days between one portion of work and another. The subcontractors were professional, courteous, and very good at what they do. Thanks to Holland Pools, we were able to start enjoying our pool within 6 weeks of the start of construction. We would highly recommend them to anyone thinking about a new pool.
Bill and Amy Harper
My family shopped around for pools and finally we found HOLLAND POOLS! They gave me a great price and our sales person was great!
I just wanted to thank Technician Chris S. for the great work on repairing our salt cell. It was such a great piece of mind, that even though I was not present during the repair he made sure to keep us posted of the diagnosis and repair service that he was performing. I would also like to thank Jennifer in customer service who has been so helpful on all our servicing and minor adjustments your company has needed to make to our pool. Thanks again for the great customer service experience.
We wanted to write to describe what a wonderful experience we had with Holland Pools. Our pool was completed in only 15 days due to the persistence of our project manager, Mike Bittner. Once he saw that we had 2 young boys that could not wait to get in the pool, he went above and beyond our expectations in getting the pool completed so they could swim before the weather changed. Mike was on the jobsite day and night attending to our every need and making sure we were satisfied with the day's work. There were some things along the way we asked if we could change and without hesitation Mike took complete care of it immediately to make sure we were satisfied. Having a pool put in is major construction and disruption to your home and can be stressful. Mike made this experience enjoyable and stress free. We can not express enough how grateful we are to Mike's dedication and commitment to his job and to Holland Pools. We have already recommended to many friends and family to call Holland FIRST! Please feel free to put us down as a reference in the future.
The Anirina Family
What a wonderful experience the Yost family have experienced. I would like to thank you and the entire team at Holland Pools. You have given us a great pool buying experience from the start with Doug and to the end with Judson. I must say when Judson came back to our house for a second time, even when he did not have to, he insisted that it was no problem. He explained everything to me in great detail. He hosed down the filter, showed my son how to connect the hose sweeper and then he, Judson, cleaned our pool for us. There were dirt particles present. He added tablets to what ever that thing is called and poured a solution in the pool. Judson made me feel really comfortable. I fell in love with him when he actually saved my life...he warned me that there was a baby snake near my driveway. I ran inside to close my garage door. The whole team was simply great. Every step was easy and without any pressure. You gave us a pool with a screen just like the ad advertised. Mike, what you really gave us was nothing less than wholesome family fun. You all gave my family a whole new level of bonding. Seeing my teenagers having fun with dad and then egging me on to jump in...is the greatest gift. I will certainly brag about your team's outstanding professionalism and honesty. We love you all. Thank You again.
The Yost Family